Shipping Policy

Order Processing Time

All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Order Cut-off Time: 5:00 PM (Pakistan Standard Time - PKT).

Domestic Shipping Rates & Delivery Estimates (Pakistan)

Local Delivery Time: 7-10 working days.
Shipping Cost: Complimentary (Free) delivery on orders over Rs. 8,000. For orders below this amount, a standard shipping fee of Rs. 250 will be applied at checkout.

International Shipping (USA & Worldwide)

We proudly offer international shipping to the United States and other global destinations.

Transit Time & Options (USA & International):

DHL Express: Estimated delivery time: 9-12 days (Premium service with faster delivery).
SkyNet: Estimated delivery time: 16-18 days (Economical option with extended transit time).

Shipping Rates: International shipping charges for your order will be calculated and displayed at checkout based on the destination country and the total weight of the package.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

KAARA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). For our USA and international customers, please be aware of your local customs regulations before placing an order.

Damages and Lost Packages

If your order arrives damaged, please contact our support team immediately. Please save all packaging materials and damaged goods before filing a claim.